Beware of text messages claiming that your debit card will be deactivated unless you call customer service. Phishing text messages are becoming an increasingly common method for fraudsters to gain access to confidential information. Chelsea Groton Bank will send text notifications for suspected fraud, but we will never call and request that you provide your full card number to us over the phone. For more info read our blog post “Banks Never Ask That”.
Chelsea Groton is well-positioned to continue to serve our community for generations to come. Read more from Anthony Joyce, President and CEO, on why you can feel good about banking with us.
Our online and mobile banking platforms offer a simplified, intuitive, and consistent experience whether accessing your banking from desktop, tablet, or a mobile device.
The Chelsea Groton App is available at the Apple App Store for Apple iOS® users and at the Google Play® Store for Android® users. Customers must register for Online Banking in order to use the Mobile Banking App.
Connect in real-time with a Chelsea Groton Video Banker by phone, tablet, computer or Video Banking ATMs! Our team can assist you with most all of your banking needs, as if you were inside the branch through our Video Banking App, Video Banking ATMs and Chelsea Chat.
Use our Contactless Visa® Debit Card for touch-free and secure purchasing. Link it to Mobile Wallet for added convenience and use the Smart Card app to manage spending and set alerts.
Personal online banking accounts are typically available right away. If you are not able to log-in to your new online banking account, call our Customer Care Center 860-448-4200 for assistance.
Account Alerts provide timely information about your account to your email or mobile device, so you can manage your accounts more effectively, help prevent fees, and monitor for irregular activity.
In addition to alerts available through online and mobile banking, we also have a Smart Card App. Through the Smart Card App, you can turn your card on or off, set spending, merchant type and geography limits, and receive notifications anytime your balance goes above or below the threshold you have set.
Our ABA/Routing number is 211173357.
Our self-service username and password reset tools can be found on our online and mobile banking login pages, and are available to you 24 hours a day for your convenience. For further assistance with your username, please contact us via Chelsea Live. For password assistance, please contact our Customer Care Center at 860-448-4200. These services are available Monday-Friday 8:00 am – 7:00 pm and Saturdays 8:00 am – 3:00 pm.