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Please call our Customer Care Center at 860-448-4200 or 855-572-1500, to connect with all departments and employees and for all bank-related assistance.

Schedule an Appointment:

Pick a category, the product you’re looking to discuss, and the time, place, and manner that works best for you.



Mailing Address:

Chelsea Groton Bank
904 Poquonnock Road
Groton, CT 06340

Telephone Banking:

800-816-2472 (Relay calls accepted)

Video Banking:

Connect with a ChelseaLIVE Video Banker


General: 860-448-4219 
Loan Servicing: 860-448-4139
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Loan Inquiries:

For questions about paying off your loan/release of mortgage: 
Please email loanpayoff@chelseagroton.com

For questions related to taxes and insurance: 
Please email escrow@chelseagroton.com

For all other questions related to your loan:
Please email loanservice@chelseagroton.com

Interpreter Services through LanguageLine Solutions®

If you are in need of an interpreter in order to conduct any banking services, please call our Customer Care Center at 860-448-4200 or stop in to a branch and we will be happy to connect you by phone or video with a trained interpreter in any of 240 different languages, including America Sign Language.

Customer Care Hours of Operation:

Monday-Friday • 8:00am-7:00pm
Saturday • 8:00am-3:00pm

Find the Chelsea Groton location near you.

Media Inquiries:

For all media inquiries, please email marketing@chelseagroton.com.