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Technology Corner: What You Should Know About Romance Scams

By the Federal Trade Commission

In 2019, people reported losing $201 million to romance scams. People reported losing more money to romance scams in the past two years than to any other fraud reported to the FTC. 

Romance scammers create fake profiles on dating sites and apps, or contact their targets through popular social media sites like Instagram, Facebook, or Google Hangouts. The scammers strike up a relationship with their targets to build their trust, sometimes talking or chatting several times a day. Then, they make up a story and ask for money.

The Lies Romance Scammers Tell

They’ll often say they’re living or traveling outside of the United States. Some scammers will say they are:

  • working on an oil rig
  • in the military
  • a doctor with an international organization

Romance scammers will also ask their targets for money to:

  • pay for a plane ticket or other travel expenses
  • pay for surgery or other medical expenses
  • pay customs fees to retrieve something
  • pay off gambling debts
  • pay for a visa or other official travel documents

Scammers ask people to pay:

  • by wiring money
  • with reload cards like MoneyPak or gift cards from vendors like Amazon, Google Play, iTunes, or Steam

Scammers ask you to pay by wiring money, with reload cards, or with gift cards because they can get cash quickly and remain anonymous. They also know the transactions are almost impossible to reverse.

How to Avoid Losing Money to a Romance Scammer

Here’s the bottom line: Never send money or gifts to a sweetheart you haven’t met in person.

If you suspect a romance scam:

  • Stop communicating with the person immediately.
  • Talk to someone you trust, and pay attention if your friends or family say they’re concerned about your new love interest.
  • Do a search for the type of job the person has to see if other people have heard similar stories. For example, you could do a search for “oil rig scammer” or “US Army scammer.”
  • Do a reverse image search of the person’ profile picture to see if it’s associated with another name or with details that don’t match up – those are signs of a scam.
POV of someone on their laptop setting up a dating profile

If you think it’s a scam, report it to the FTC at reportfraud.ftc.gov. Notify the website or app where you met the scammer, too.

If you paid a romance scammer with a gift card, contact the company that issued the card right away. Tell them you paid a scammer with the gift card and ask if they can refund your money.