Need Help? We’re Here for You!

Please press the button below to share your screen with your Customer Care Specialist.  

If you haven’t been connected with a Customer Care Specialist yet, but are interested in having a Specialist guide you through an online or mobile experience, contact the team at 860-448-4200 or through chat to get started. 

Important things to know:

• Once your Customer Care Specialist joins this view-only session, they can only see what you authorize. Their ability to view your desktop, application, or browser is controlled by you. 
• “View-Only” support means our Specialists are unable to move, edit, or otherwise control any of the systems, accessories, or information on your device.  
• If at any time during the session you’d like to stop sharing your screen, simply select “Hide my screen” to ensure our team will no longer be able to view the content on your screen. 
• To end the session, select “End Session”.