Wondering how to keep your money and identity safe? One of the best ways to protect your money is by using strong, memorable words or phrases for your passwords. Avoid common words and character combinations, use longer passwords, don’t reuse your passwords across different accounts, and use two-factor authentication when available. And never, ever share your password with anyone, even someone claiming to be a trusted individual or your bank.
Remember, Chelsea Groton Bank will never contact you to ask for your online/mobile banking User ID and Password, or Debit Card number. If you receive any notification or phone call requesting this information, do not provide this or any other personal information.
Want to keep an eye on your accounts to track your spending and ensure fraudsters aren’t spending, see if balances peak or drop, and receive notifications when bills are due or when purchases are made outside of set geographies or merchant types? Chelsea Groton has multiple tools to help you monitor accounts and protect your money in real time!
- Online and Mobile Banking: Our updated platform offers easy access to a menu of key features, and other enhanced capabilities to help you monitor and transfer funds, control your card, and stay on top of your spending. Once logged in, navigate to the Banking Services menu under your name in the top right and select “alerts” to set reminders for when bills are due, get notified when balances peak or drop to a certain point, and more.
- Smart Card App: Download our Smart Card App so you can receive real-time alerts based on the rules you set. Set spending, merchant and geography limits on any cards linked to your account, make updates for travel, and access several other features to personalize your debit experience. Use the Smart Card App to keep an eye on spending habits and to monitor for any potential fraud.
- Mobile Wallet: Link your CGB debit card to your mobile device or smartwatch to make secure and convenient in-store, online or in-app purchases. You’ll never miss a stream or in-app purchases and leave your wallet safely at home.
Questions about these tools or other ways to protect yourself? Contact our Customer Care Team by phone at 860-448-4200 or by downloading the Chelsea Live Video Banking App.