Because we’re a mutual bank, we answer to our customers, not shareholders. It means we place a lot of time, energy and financial resources to help our customers get to where they want to be. In order to do this, we’d like to hear about your experience with us.
We always enjoy giving kudos to those that do well, but we also need to hear about situations or aspects about our company that may not meet your expectations so we can address and improve upon them. We want our customers to be more than just satisfied – it’s about long-term relationships and making banking better. With our less than big-bank size, we’re committed to providing a level of service that’s exceptional every time.
Please take a moment to let us know how we’re doing.
President and Chief Executive Officer