Making financial services accessible
And that includes providing an accessible and barrier-free environment for all individuals, including people with disabilities.
If a customer has a question about our products or services, or needs access to services online, over the phone, or in-person – we’ll make every effort to help.
Chelsea Groton Bank is committed to providing the highest quality of care to all customers. We support both the letter and spirit of the Americans with Disabilities Act of 1990, and are committed to providing reasonable physical and communication accommodations to persons with disabilities. Our customers with disabilities have access to a range of auxiliary aids and services at no extra charge.
If you require special arrangements for your in-person, online, or phone visit, please connect with our Customer Care Center. Help is just an email or phone call away.
Online Accessibility
We make every effort to meet online design and usability requirements as recommended by the World Wide Web Consortium (W3C). There are a number of accessibility features on your computer and mobile device that can help maximize the comfort of your online experience:
- Increasing the size of the text on the screen
- Magnifying the contents on the screen
- Enabling high-contrast text
- Having the words on the screen read out loud to you
For help on customizing any of these features, choose the appropriate link(s) for your operating system and/or browser below.
Operating Systems
To modify system colors, text size, mouse pointers or enable text-to-speech, choose the appropriate link for your operating system:
Browsers
To learn how to use the zoom magnification features or enable high-contrast text, choose the link for your browser:
Mail-In Deposits
Customers have the option to mail in their deposits to:
Chelsea Groton Bank
904 Poquonnock Road
Groton, CT 06340
Be sure to include the deposit account information, as well as the total amount of deposit. Once processed, we will send receipt of deposit to the address on file.
Accessibility Feedback
If you would like to send Chelsea Groton Bank feedback about accessibility, please send us an email at customercare@chelseagroton.com
- Please do not include non-public information such as your account number or personal information when emailing us.
- As an alternative, sign into your Chelsea Groton Online Banking Account and send us a secure message.
- Or call us at 860-448-4200. Relay calls are accepted (800) 816-2472.