Branch Locations & Hours
Use the menu below to find complete location and contact information.
Find a Branch
Center Groton
Hours:
Lobby
Walk-in: Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Drive-up
Mon – Fri 8:00am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
Groton
Hours:
Lobby Hours
Walk-in: Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
Mystic
Hours:
Lobby Hours
Walk-in: Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Drive-up Hours
Mon – Fri 8:00am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
Mystic Auto Bank Express
Hours:
Mystic Auto Bank Express is drive-up only.
Drive-up Hours
Mon – Fri 8:00am – 4:00pm (Branch closes from 11:00am – 11:30am) • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
New London
Hours:
Lobby & Drive-up Hours
Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
Niantic
Hours:
Lobby Hours
Walk-in: Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Drive-up Hours
Mon – Fri 8:00am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
North Stonington
Hours:
Lobby & Drive-up Hours
Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
Norwich
Address:
One Franklin Square
Norwich, CT 06360
We’re moving! Our One Franklin Square / 300 Main Street location will close on June 27, 2025. On July 1, 2025, we will open our new branch location at the Mercantile Exchange Building, 55 Main Street, Suite 310, Norwich, CT 06360.
Phone:
Fax:
Email:
Hours:
Lobby & Drive-up Hours
Mon – Fri 8:30am – 4:00pm
Norwich Westside
Hours:
Lobby Hours
Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Drive-up Hours
Mon – Fri 8:00am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
Norwichtown
Hours:
Lobby & Drive-up Hours
Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
Pawcatuck
Hours:
Lobby & Drive-up Hours
Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
Salem
Hours:
Lobby & Drive-up
Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
Sprague
Hours:
Lobby Hours
Walk-in: Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Drive-up Hours
Mon – Fri 8:00am – 4:00pm • Sat 9:00am – 12:00pm
Video Banking ATM
Mon – Fri 8:00am – 7:00pm • Sat 8:00am – 3:00pm
Waterford
Hours:
Lobby Hours
Walk-in: Mon – Fri 8:30am – 4:00pm • Sat 9:00am – 12:00pm
Drive-up Hours
Mon – Fri 8:00am – 4:00pm • Sat 9:00am – 12:00pm
Administrative Office (non-public)
Hours:
Monday – Tuesday: 8:30am – 8:00pm
Wednesday – Friday: 8:30am – 4:30pm
Saturday: 11:00am – 3:00pm
Sunday: 11:00am – 2:00pm
Find an ATM
Better Value Canterbury
Better Value Lisbon
Address:
Center Groton
Address:
City of Groton
Address:
Courtyard Norwich
Address:
Gibbs Oil Colchester
Groton
Address:
Groton Suites
Address:
Mitchell College – Yarnall Athletic Center
Address:
Muddy Waters Cafe
Address:
Mystic
Address:
Mystic Auto Bank Express
Address:
New London
Address:
Niantic
Address:
North Stonington
Norwich
Address:
One Franklin Square
Norwich, CT 06360
We’re moving! Our One Franklin Square / 300 Main Street location will close on June 27, 2025. On July 1, 2025, we will open our new branch location at the Mercantile Exchange Building, 55 Main Street, Suite 310, Norwich, CT 06360.
Norwich Westside
Address:
Norwichtown
Address:
NV Bakery
Address:
Pawcatuck
Address:
Salem
Sprague
Address:
Super Value Truck
Super Value Store
Super Value Main Entrance
Waterford
Address:
Interested in hosting a meeting or event in one of our community spaces? Email us the details!
Holiday Closings for 2025
- New Year’s Day 2025 – Offices & Branches Closed Wednesday, January 1, 2025
- Martin Luther King Day – Offices & Branches Closed (Customer Care Open) Closed Monday, January 20, 2025*
- Presidents Day – Offices & Branches Closed (Customer Care Open) Monday, February 17, 2025*
- Memorial Day – Offices & Branches Closed Monday, May 26, 2025
- Juneteenth Day – Offices & Branches Closed (Customer Care Open) Thursday, June 19, 2025*
- Independence Day – Offices & Branches Closed Friday, July 4, 2025
- Labor Day – Offices & Branches Closed Monday, September 1, 2025
- Indigenous Peoples’ Day – Offices & Branches Closed (Customer Care Open) Monday, October 13, 2025*
- Veterans Day – Offices & Branches Closed (Customer Care Open) Tuesday, November 11, 2025*
- Thanksgiving Day – Offices & Branches Closed Thursday, November 27, 2025
- Christmas – Offices & Branches Closed Thursday, December 25, 2025
- New Year’s Day 2026 – Offices & Branches Closed Thursday, January 1, 2026
*Customer Care Center will be open on these days and can be reached at 860-448-4200.
Nationwide ATM
Network
Our ATM network provides Nationwide access to cash.
Online and Mobile
Banking
Safe and secure access to your Chelsea Groton accounts and apps to help you manage your money on the go!
ChelseaLIVE
Video Banking
Connect with a local Video Banker who can help with most of your banking needs, through our Chelsea Live App or Video Banking ATMs.
Frequently Asked Questions
Yes, the fee is 3% with no charge for Relationship Account customers.
Yes, services are available for customers; contact any of our branches or our Customer Care Center for assistance at 860-448-4200.
Bank checks and money orders are available for purchase by bank customers through any of our 14 branch locations.
