Contact Us Today

Phone:

Please call our Customer Care Center at 860-448-4200 or 855-572-1500, to connect with all departments and employees and for all bank-related assistance.

Schedule an Appointment:

Pick a category, the product you’re looking to discuss, and the time, place, and manner that works best for you.

Schedule an Appointment

Video Banking:

Connect with a local Chelsea Groton video banker in real-time through your phone, tablet, or computer.

Connect with a video banker now

Text: (Coming Soon!)

Text “Hello” to 860-448-4200 to opt in and begin a text conversation with Chelsea Groton’s Customer Care team. By contacting this number, you consent to receive customer care text messages from Chelsea Groton Bank at 860-448-4200, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP. Reply HELP for help. View all Terms and Conditions and our Privacy Policy.

Email:

customercare@chelseagroton.com

Mailing Address:

Chelsea Groton Bank
904 Poquonnock Road
Groton, CT 06340 (in a new tab)

Telephone Banking:

800-816-2472 (Relay calls accepted)

Fax:

General: 860-448-4219
Loan Servicing: 860-448-4139
Fax cover sheet

Lost Debit Card:

1-833-337-6075

Loan Inquiries:

For questions about paying off your loan/release of mortgage:
Please email loanpayoff@chelseagroton.com

For questions related to taxes and insurance:
Please email escrow@chelseagroton.com

For all other questions related to your loan:
Please email loanservice@chelseagroton.com

Interpreter Services through LanguageLine Solutions^®

If you are in need of an interpreter in order to conduct any banking services, please call our Customer Care Center at 860-448-4200 or stop in to a branch and we will be happy to connect you by phone or video with a trained interpreter in any of 240 different languages, including America Sign Language.