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Safe Online Banking Best Practices

With paramount convenience and ease of use, it’s no wonder that more than three-quarters of Americans bank digitally. With the increase of online banking, it’s important to practice safe online banking habits.

  • Never trust links from unknown sources to online banking from ads, emails, social media links, or text messages.
  • Only access online banking from your financial institution’s secure website (for Chelsea Groton customers, the secure url is www.chelseagroton.com), a bookmarked online banking login page, or use the designated mobile app.
  • Most financial institutions, including Chelsea Groton Bank, will never contact you by text or email to tell you your account has been compromised or overdrawn or to ask for your banking credentials or account details.
  • Design strong passwords. Avoid common sequences like “1234” or “password”. The longer and more complex a password is, the harder it is for scammers to figure out.
    • Routinely update and change your login information. At work you may routinely change your passwords, follow suit with your personal passwords as well.
    • Enable two-factor authentication. The second layer of security verification is typically a phone call or text message with a passcode, or biometric verification like Face ID or a fingerprint scan.
  • Avoid accessing personal information or online banking when on public Wi-Fi.
  • Stay ahead! Set up banking alerts within online/mobile banking, or download Chelsea Groton’s Smart Card app to monitor activity on accounts. This will help you budget, and monitor for fraud too!

Stay diligent and be aware of red flags signaling a potential scam. For more tips, visit the Bank’s security section on the website.

Subscribe to our monthly e-newsletter for more tips and security reminders.