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Chelsea Groton’s Customer Care Center is upgrading the call center software to provide customers with an even better customer service experience. Here’s a sneak peek at what’s coming: Rest assured, no matter how community members choose to connect, there will always be the option to speak directly with a Customer Care team member. Stay tuned...
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Money transfers. They’re easy, convenient, and fast! They can also be risky if you’re not completely confident about who is on the other side of the transfer. Scammers are continuously developing tactics to trick and fool individuals to separate them from their money. They use countless tactics ranging from impersonating a loved one in distress to...
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March 6th is National Slam the Scam Day and the Social Security Administration (SSA) is sharing helpful tips and pointers to help protect your personal information! Here’s the advice from the SSA: On National Slam the Scam Day and throughout the year, we [SSA] give you the tools to recognize Social Security-related scams and stop...
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Need Help? We’re Here for You! Please press the button below to share your screen with your Customer Care Specialist. If you haven’t been connected with a Customer Care Specialist yet, but are interested in having a Specialist guide you through an online or mobile experience, contact the team at 860-448-4200 or through chat to...
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After a long day, most people get to go home to a nice bed and sleep, but that is not the case for everyone. That’s where the Furniture Bank of Southeastern Connecticut steps in. Receiving referrals from state agencies, organizations, churches, and more, the Furniture Bank provides beds and furniture to people in need. We...
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Need your coins counted? Want to make a difference in the community? Stop in to any of the Chelsea Groton branches where this service is offered! The 3% fees normally charged for use of the coin counting machines are donated to the following organizations: Customers who currently do not pay a fee for this service...
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According to a press announcement distributed by the Mutuals Matter Association, the Mutuals Matter campaign “emphasizes the fact that, unlike other financial institutions that prioritize shareholder profits, mutual banks are bound by their charters to focus on the economic well-being of their customers and to invest directly into the communities they serve. As depositor-owned institutions,...
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Everyone’s favorite season is almost upon us… tax season! It’s a time to round up your W-2’s, note life changes, and submit important and confidential information for your tax return. And for some upon filing their taxes, they unfortunately discover they are a victim of tax identity theft. What is tax identity theft? Tax identity...
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If your employer offers a 401(k) plan, sign up now and contribute as much as you can. These contributions are made pre-tax, meaning they lower your taxable income for the year. If your company offers a match, be sure to at least save as much as you can to meet the full match, too. That’s...
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Chelsea Groton Bank is hosting a Career Expo for candidates interested in exploring potential careers in banking on Wednesday, March 19th from 4 – 6 PM at the Bank’s Headquarters building, 904 Poquonnock Road, Groton, CT. The Career Expo is designed to facilitate conversations between interested candidates and Bank team members from all departments, offer...
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