As a Senior Deposit Operations Representative, Shivon McKibben comes across a lot of fraud attempts and preventing fraud is something she loves about her role. A natural helper, Shivon also loves to give back to her community, including teaching her daughter the value of volunteering and giving back. Learn more about Shivon!
What is your current role and department?
I’m a Senior Deposit Operations Representative for the Operations Department.
What do you love most about working at Chelsea Groton Bank?
I love the people I work with all the way up to the management team. I feel like a valued team member and not just an employee.
What are you most proud of in your work at Chelsea?
I come across a lot of fraud attempts in my position, check fraud and ACH fraud. I love it when I can prevent fraud from occurring. By processing check reviews, I can usually catch a fraud check before it hits a customer’s account. This is a process that saves the customer the frustration and time of trying to get their hard-earned money back.
Tell us a little bit about your life outside of work.
I am a mom first and foremost. My daughter is my greatest joy. I love to camp and do karaoke, but I am the happiest when I am spending quality time with my husband and daughter.
What are some things you like to do to support the community?
I was a parent volunteer for my daughter’s Girl Scout Troop and PTO Treasurer for the past 2 years. Living in a small town, my daughter and I volunteer at as many functions as we can. I think it is important to show her that giving back is a gift, not only for the people we give to, but to ourselves as well.
