Contact Us Today
Phone:
Please call our Customer Care Center at 860-448-4200 or 855-572-1500, to connect with all departments and employees and for all bank-related assistance.
Schedule an Appointment:
Pick a category, the product you’re looking to discuss, and the time, place, and manner that works best for you.
Video Banking:
Connect with a local Chelsea Groton video banker in real-time through your phone, tablet, or computer.
Email:
customercare@chelseagroton.com
Mailing Address:
Chelsea Groton Bank
904 Poquonnock Road
Groton, CT 06340
Telephone Banking:
800-816-2472 (Relay calls accepted)
Fax:
General: 860-448-4219
Loan Servicing: 860-448-4139
Fax cover sheet
Lost Debit Card:
Loan Inquiries:
For questions about paying off your loan/release of mortgage:
Please email loanpayoff@chelseagroton.com
For questions related to taxes and insurance:
Please email escrow@chelseagroton.com
For all other questions related to your loan:
Please email loanservice@chelseagroton.com
Interpreter Services through LanguageLine Solutions®
If you are in need of an interpreter in order to conduct any banking services, please call our Customer Care Center at 860-448-4200 or stop in to a branch and we will be happy to connect you by phone or video with a trained interpreter in any of 240 different languages, including America Sign Language.
Customer Care Hours of Operation:
Monday-Friday • 8:00am-7:00pm
Saturday • 8:00am-3:00pm
Find the Chelsea Groton location near you.
Media Inquiries:
For all media inquiries, please email marketing@chelseagroton.com.
