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Weather Alert Info

The bank’s intent is to always maintain operations and continue to provide services to our customers without interruption.  When assessing the weather, the bank has several decision points that include closing branches and departments early, and delayed openings.  In extremes circumstances, the bank may decide to close all of the branches and departments. Ultimately, the final decision is in the best interest of the bank’s customers and employees.

The following notification methods will provide timely information regarding emergency weather closings:
Customer Service Main Line 1-860-448-4100 or Weather Alert Line 1-888-816-2472
TV Broadcast Channels 3, 8, 30, 61 
Online News-The Day, The Norwich Bulletin
Social Media-Chelsea Groton Facebook Page
Mutual Matters E-News - Subscribe


The following links may provide you with helpful information in dealing with a storm.

Connecticut Department of Emergency Management and Homeland Security

What To Do When A Hurricane Occurs

What is a Hurricane?

Hurricanes are severe tropical storms that form in the southern Atlantic Ocean, Caribbean Sea, Gulf of Mexico and in the eastern Pacific Ocean. Scientists can now predict hurricanes, but people who live in coastal communities should plan what they will do if they are told to evacuate.

What is the worst part of a hurricane?

The maximum effects of a hurricane are usually felt within what is called the right-front quadrant. Here the winds are (typically) strongest, storm surge is highest, and the possibility of tornadoes is greatest. It is important to know whether or not your area will be affected by the right-front quadrant. It could mean the difference between maximum hurricane conditions or a glancing blow.

How to Prepare for a Hurricane:

If you plan to "ride out the storm" you need to be prepared.
• Board all windows. Flying objects such as chairs, tables, etc. that might have been left out by neighbors could land in your home. Use masking tape to tape your windows on the inside using the * (asterisk) method. Why? If your window should break, the * method should help the glass from shattering inward.
• Secure all furniture outside and any hanging ornaments, trashcans and even portable basketball hoops.
• Fill your bathtub, washing machine and clean buckets with water. This can be used for cleaning utensils and bathroom flushing.
• Prepare for at least 3 days of no electricity. Fill propane tanks for grills, purchase non-perishable food items such as crackers, peanut butter, powdered milk, fruit bars, and cereal. Rule of water - 1 gallon of water per person per day. Fill empty milk cartons with water, soda bottles or water bottles to save money.
• Charge your cell phone!!

In case you need to evacuate:

Step 1: Get A Kit / "To-Go Bag"

Get an Emergency Supply Kit, which includes items like non-perishable food, water, a battery-powered or hand-crank radio, extra flashlights and batteries. You may want to prepare a portable kit and keep it in your car. This kit should include:
• Copies of prescription medications and medical supplies
• Bedding and clothing, including sleeping bags and pillows
• Bottled water
• A battery-operated radio and extra batteries
• A first aid kit
• A flashlight
• Average - 1 gallon of water per person, per day
• Copies of important documents: driver's license, Social Security card, proof of residence, insurance policies, wills, deeds, birth and marriage certificates, tax records, pictures of your family including pets, etc.

Make sure you have a "to-go bag" ready in case you need to evacuate, including:

• Unique family needs such as prescription medications, pet supplies, infant supplies or any other unique need your family may have
• Credit cards and cash - ATM machines may be down due to electricity.

Step 2: Make a Plan

Prepare your family

Make a Family Emergency Plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
Plan places where your family will meet, both within and outside of your immediate neighborhood. It may be easier to make a long-distance phone call than to call across town, so an out-of-town contact may be in a better position to communicate among separated family members.

Plan to Evacuate

Identify ahead of time where your family will meet, both within and outside of your immediate neighborhood. Identify several places you could go in an emergency, a friend's home in another town, a motel or public shelter.
If you do not have a car, plan alternate means of evacuating. If you have a car, keep a half tank of gas in it at all times in case you need to evacuate.
Take your Emergency Supply Kit. Take your pets with you, but understand that only service animals may be permitted in public shelters.

Step 3: Be Informed

Familiarize yourself with the terms that are used to identify a hurricane.
A hurricane watch means a hurricane is possible in your area. Be prepared to evacuate. Monitor local radio and television news outlets or listen to NOAA Weather Radio for the latest developments.
A hurricane warning is when a hurricane is expected in your area. If local authorities advise you to evacuate, leave immediately.
Hurricanes are classified into five categories based on their wind speed, central pressure, and damage potential. Category Three and higher hurricanes are considered major hurricanes, though Categories One and Two are still extremely dangerous and warrant your full attention.
Hurricanes can produce widespread torrential rains. Floods are the deadly and destructive result. Slow moving storms and tropical storms moving into mountainous regions tend to produce especially heavy rain. Excessive rain can trigger landslides or mud slides, especially in mountainous regions. Flash flooding can occur due to intense rainfall. Flooding on rivers and streams may persist for several days or more after the storm.

Prepare Your Home

Cover all of your home's windows with pre-cut plywood or hurricane shutters to protect your windows from high winds. Plan to bring in all outdoor furniture, decorations, garbage cans and anything else that is not tied down. Keep all trees and shrubs well trimmed so they are more wind resistant. Turn off utilities as instructed. Otherwise, turn the refrigerator thermostat to its coldest setting and keep its doors closed. Turn off propane tanks. Ensure a supply of water for sanitary purposes such as cleaning and flushing toilets. Fill the bathtub and other large containers with water.

If your city or town is in imminent danger of a very heavy snowfall or blizzard, most likely your local weather and news media have let you know in plenty of time. They will be issuing warnings and alerts and, again, should be taken seriously. Here are a few things to consider before the blizzard arrives:

1. Prepare for power outages and blocked roads. Winds, ice and snow tend to bring down power lines. Make sure that you have candles, matches or lighters, a battery operated radio, and emergency food supplies and tons of blankets. Think about where you'll put candles to keep them lit and safe. Have plenty of food staples like powdered milk and protein bars. If your water supply depends on an electric pump, bottled water may be a good idea.

2. Staying warm when the power goes out may be a problem. Don't think you're immune if you don't use electricity to heat your home. Many people don't realize that their heating system depends on a boiler that is powered by electricity. Electric stoves and gas stoves that depend on electricity will be powerless if the storm knocks the lines down. Be prepared with alternative heat sources and plenty of blankets.
3. Traveling in a blizzard is just not a good idea. If you are on the road during a blizzard look for a hotel or motel nearby and stay off the road until driving conditions are safe again.
4. If you get stranded in your car during a bad snow storm be prepared with plenty of warm clothes and packaged snack foods. It may seem sensible to leave the engine running to keep warm, but it isn't. The danger of carbon monoxide poisoning is high. Snow can block your exhaust pipe and fill the car with deadly fumes. Keeping one window open just a bit will help avoid this. If you keep the engine running you may run out of gas before the storm is over. A better idea is to run the engine in short bursts. Turn the engine on long to keep the car warm and then turn it off. Keep this routine up until the conditions are stable enough for you to get back on the road.
5. Designate a spot, in the hall closet, to keep a bag of warm clothes for each person in the household. If the lights are out, it will be hard to find that really warm turtle neck or a pair of warm socks or the dark. Count on the power being out for at least a day or two and have some board games and a deck of cards on hand. Arts and crafts are always fun for the kids (especially if there isn't any television to distract them) so make sure you have some of those supplies easily available.
6. Along with warm clothes and blankets, consider stocking your Blizzard Kit with the following: batteries, flash lights, battery operated radio/television, bottled water, toilet paper, nonperishable foods such as cereal or crackers, canned goods, a non-electric can opener, a small cooler, candles, prescription medicines and any over-the-counter remedies you use regularly; and if you have young infants or toddlers - diapers, baby wipes, formula, baby food.
7. Stock up on shovels and snow removal equipment before the snow storm. You may also want to cover the windows and spaces around the doors to keep drafts at a minimum in the event the heat shuts off.

8. If you live in an area that gets bad storms regularly consider investing in an emergency generator. Having an alternate source of power if the main lines go down can be a life saver.
9. A cellular phone is a 'hot' commodity for the snowbound. If you have a cell phone, make sure it is charged and easy to find. Even if the phone and power lines go out you can get word out that you are stranded and need help.
10. Finally, STAY INSIDE. However tempting it may be for kids to go out and make snow angels or play in the falling snow, use caution. Those blowing winds - both before and after a blizzard - are cold enough to cause frostbite, and snowdrifts may hide dangers children might otherwise see. Stay indoors where it's safe, and warm!

Keeping Pets Safe

  1. Keep your cat inside. Outdoors, felines can freeze, become lost or be stolen, injured or killed. Cats who are allowed to stray are exposed to infectious diseases, including rabies, from other cats, dogs and wildlife.
  2. During the winter, outdoor cats sometimes sleep under the hoods of cars. When the motor is started, the cat can be injured or killed by the fan belt. If there are outdoor cats in your area, bang loudly on the car hood before starting the engine to give the cat a chance to escape.
  3. Never let your dog off the leash on snow or ice, especially during a snowstorm, dogs can lose their scent and easily become lost. More dogs are lost during the winter than during any other season, so make sure yours always wears ID tags.
  4. Thoroughly wipe off your dog's legs and stomach when he comes in out of the sleet, snow or ice. He can ingest salt, antifreeze or other potentially dangerous chemicals while licking his paws, and his paw pads may also bleed from snow or encrusted ice.
  5. Never shave your dog down to the skin in winter, as a longer coat will provide more warmth. When you bathe your dog in the colder months, be sure to completely dry him before taking him out for a walk. Own a short-haired breed? Consider getting him a coat or sweater with a high collar or turtleneck with coverage from the base of the tail to the belly. For many dogs, this is regulation winter wear.
  6. Never leave your dog or cat alone in a car during cold weather. A car can act as a refrigerator in the winter, holding in the cold and causing the animal to freeze to death.
  7. Puppies do not tolerate the cold as well as adult dogs, and may be difficult to housebreak during the winter. If your puppy appears to be sensitive to the weather, you may opt to paper-train him inside. If your dog is sensitive to the cold due to age, illness or breed type, take him outdoors only to relieve himself.
  8. Does your dog spend a lot of time engaged in outdoor activities? Increase his supply of food, particularly protein, to keep him, and his fur, in tip-top shape.
  9. Like coolant, antifreeze is a lethal poison for dogs and cats. Be sure to thoroughly clean up any spills from your vehicle, and consider using products that contain propylene glycol rather than ethylene glycol.

Additional Tips

• Make sure all your vehicles have a full tank of gasoline.
• Make sure you have batteries for lights and a portable radio. We could see power losses with this storm. PLEASE try to avoid the use of candles.
• If you have a generator PLEASE make sure it has been installed correctly and you have enough fuel to last for 72 hours.
• If you need to use a portable heating device, make sure you are following the manufacturer’s instructions.  REMEMBER YOUR KITCHEN STOVE IS FOR COOKING NOT FOR HEAT.
• Be sure you have all your medication to last at least 72 hours.
• Be sure you have a telephone in the house that will work during a power loss.
• If you must use your automobile to charge your cell phone, laptop, etc., remove the snow from around the exhaust pipe first. DO NOT RUN YOUR CAR IN THE GARAGE.
• If you have an elderly neighbor or relative, remember to check on them during and after the storm until things are back to normal.